Complaints

If you have a complaint about the practice, please visit the surgery and speak to a member of our management team. We will discuss your complaint with you and agree how you would like your complaint to be handled. Most complaints can be resolved without the need to make them formal. If you do wish to raise a complaint following our formal complaint process please write to the Practice Manager.

We will answer your concerns as soon as possible.

Brookroyd Surgery
Heckmondwike Health Centre
16 Union Street
Heckmondwike
West Yorkshire

WF16 0HH

Telephone: 01924 403061

Email:

You can also fill in a patient feedback form on this website.

Date published: 20th September, 2023
Date last updated: 23rd January, 2025